Reservation Policy
Progressions Salon and Spa will require a valid credit card number or gift card number to secure all reservations. All packages, multi-service reserved appointments, and hair extensions will require a 50% deposit at time of scheduling. We ask all guest to arrive at least 10 minutes prior to their reserved appointment. We may have to ask you to reschedule if you are more than 15 minutes late.

  

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Cancellation Policy
Progressions Salon and Spa prefers a 24 hour cancellation notice but MUST HAVE at least a 6 HOUR CANCELLATION NOTICE to fill the space reserved. If a guest cancels his or her reservation in less than 6 hours, a $25 service fee may be charged to the card (used to secure your reservation.) If a guest fails to show for his or her appointment without calling to cancel, a minimum of $25 will be charged up to ½ of the service amount of the service missed to compensate your service provider for lost time.

Switch Policy
Compatibility between customer and designer is an intricate part of our salon/customer relationship and each member of our staff is aware that customer satisfaction is a priority at Progressions. If, for any reason, you should desire to change designers, please feel free to do so. If your regular designer is on vacation or not available, we will be happy to recommend another designer of the same level to serve you.

Tipping Policy
Gratuities are appreciated at Progressions Salon and Spa, although they are not a requirement. If you choose to leave a gratuity for your service provider we ask that you do so directly to them by means of cash or personal check. Progressions Salon and Spa will have gratuity envelopes available at the front desk for your convenience. We are not able to handle any gratuity exchanges via credit card through the front desk. Thank you for your cooperation.

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